Customer Service Administrator

Customer Service Administrator -

Watchfield, Swindon (SN6)

£26,000 per annum

Full Time | Permanent | Office-Based

Working for an exciting beauty company!

Are you passionate about delivering exceptional customer service and looking to join an innovative and fast-growing beauty company?

This is a fantastic opportunity to become part of a leading business within the beauty and aesthetics sector, supporting customers across the UK while working in a friendly, collaborative office environment. You'll play a key role in ensuring customers receive an outstanding experience from enquiry through to order delivery.

About the Role

As a Customer Service Administrator, you'll be the first point of contact for customers, helping to deliver exceptional service while supporting the smooth running of day-to-day business operations. This is a varied role combining customer service, administration and coordination duties.

Key Responsibilities

Managing customer enquiries via phone, email and social media.

Processing customer orders and coordinating deliveries.

Supporting customers with product and account information.

Building strong relationships with customers and suppliers.

Setting up new customer accounts and maintaining records.

Liaising with warehouse and logistics providers.

Supporting sales, marketing and training teams with administrative tasks.

General office administration and coordination duties.

What We're Looking For

Previous customer service or administration experience.

Excellent communication and relationship-building skills.

Strong attention to detail and organisational abilities.

A proactive and positive attitude.

Ability to thrive in a fast-paced office environment.

Someone who is enthusiastic, professional and eager to learn.

What's On Offer?

£26,000 salary

Full-time permanent position

Office-based role in Watchfield, Swindon

Opportunity to work within the exciting beauty and aesthetics industry

Supportive and friendly team environment

Excellent career development opportunities

Varied role with plenty of responsibility and customer interaction

If you're looking for your next customer service opportunity and would love to work for an exciting beauty company, we'd love to hear from you!

Apply today and take the next step in your career.