Data Gatherer

Role: Data Gatherer

Location: Fully Remote

Start Date: ASAP

End Date: 31st March 2026, Working Hours: Full Time. Monday to Friday

Payroll provider Rockford Payroll Info for Contingent Workers – Rockford Pay

“Deloitte sets the requirements for the assignment. Rockford Resourcing acts as the agency on behalf of Deloitte and is responsible for sourcing candidates to fulfil the assignment. Successful candidates will be employed by Rockford Payroll. Rockford Payroll is responsible for the Associate’s employment, pay and applicable employment-related processes.”

The Role

We are currently looking for a Data Gatherer to work in a results orientated, quality-controlled environment where being able to work with a high level of accuracy to prescribed processes and strict deadlines is essential. You will be working as part of a high-quality team helping a major financial service provider for a remediation review project.

Key Responsibilities

• Work to tight deadlines to Gather and compile relevant evidence from various sources required to assess the outcome of the case
• Manual scraping of Bank systems to identify and collect up-to-date customer contact information
• Recording all up-to-date customer contact information on the central register
• Outbound calls to customers requesting to collect assets in safe custody / answering their queries on services.
• Responding to customer queries regarding the process of service withdrawal and repatriation
• Ability to navigate multiple systems
• Ensure data protection remains a focus.

Experience & Skills Required

• PC skills ability to navigate and work across a number of different IT systems confidently
• Strong literacy / numeracy
• Excellent attention to detail and accuracy
• Ability to work to demanding deadlines (workflow & time management)
• Ability to attain and maintain specified quality and production targets.
• Ability to work independently & as part of a rapidly changing team
• Demonstrate an ability to work with honesty, integrity and trustworthiness
• Maintain high standards of professionalism and competence
• Good communication skills
• Good letter writing skills
• Good telephony skills