Export Controller
Merthyr Tydfil
Permanent | Full-Time - Monday to Friday, 7:00am-4:00pm (flexibility required)
Salary: £28,500 plus excellent benefits package
Yolk Recruitment are supporting a leading international manufacturing organisation with the recruitment of an Export Controller to join their busy logistics operation in Merthyr Tydfil.
This is an excellent opportunity for an organised and detail-oriented logistics or export professional to join a fast-paced manufacturing environment, coordinating international shipments and ensuring goods are exported efficiently, accurately and in line with relevant regulations. The site packages products for major retail customers across the UK and international markets. Working closely with internal departments, freight providers and external agencies, you'll play a key role in ensuring export orders, documentation and transportation arrangements are managed effectively.
This is what you'll be doing
As Export Controller, you'll coordinate the day-to-day export process, ensuring international customer orders are processed accurately, the correct documentation is in place and shipments are arranged in line with customer requirements and country-specific regulations.
Your responsibilities will include:
- Coordinating export shipments to customers across Europe and international markets, ensuring deliveries are arranged efficiently and within agreed timescales.
- Preparing, checking and maintaining accurate export documentation in accordance with customer requirements, destination country regulations and internal procedures.
- Ensuring compliance with export control policies and relevant legislation, maintaining accurate records and supporting internal compliance checks.
- Liaising with freight forwarders, third-party transport providers and internal logistics teams to coordinate international deliveries.
- Working closely with external cold storage facilities to arrange the movement and export of temperature-controlled products.
- Coordinating with external service providers to ensure the appropriate arrangements are in place for export shipments.
- Acting as a point of contact for internal teams, external agencies and relevant parties regarding export requirements and documentation.
- Processing export orders and maintaining accurate customer and shipment information using internal systems.
- Liaising with Sales Managers, Sales Support, Despatch and Goods Intake teams to ensure export orders are processed correctly and customer requirements are met.
- Monitoring export costs and supporting efficient transportation and logistics arrangements.
- Maintaining accurate export records, producing KPI information and sharing operational updates with relevant departments.
- Supporting internal and external audits, compliance visits and ongoing improvements to export processes and procedures.
- Identifying and resolving shipment, documentation or transportation issues to minimise delays and maintain customer service levels.
The experience you'll bring
- Previous experience within export administration, logistics, shipping, transport coordination or a similar operational support position.
- Export or international shipping experience would be advantageous, although this is not essential.
- Excellent organisational and time-management skills, with the ability to manage multiple tasks and changing priorities.
- Strong attention to detail, particularly when preparing documentation, processing orders and maintaining accurate records.
- Confident communication skills, with the ability to liaise effectively with customers, suppliers, transport providers and internal departments.
- A proactive and flexible approach to problem-solving, with the ability to respond quickly to changing operational requirements.
- Confidence working independently, taking ownership of tasks and ensuring deadlines are met.
- Good administrative and IT skills, with the ability to learn and use internal logistics and order management systems.
- An understanding of export procedures, shipping documentation or regulatory compliance would be beneficial.
- A positive, practical and team-oriented approach, with a willingness to support colleagues across the wider logistics operation.
And this is what you'll get in return
- Salary of £28,500 per annum.
- Monday to Friday working hours, typically 7:00am-4:00pm, with flexibility required, including some evenings.
- 31 days' annual leave per year following successful completion of probation.
- Annual holiday purchase scheme, allowing you to purchase additional leave.
- Company pension scheme.
- Death in Service benefit for eligible salaried employees.
- Refer a Friend scheme, offering rewards of up to £500.
- Free on-site parking and subsidised on-site canteen.
- Cycle to Work scheme.
- Electric vehicle salary sacrifice scheme.
- Long Service Awards.
- Discounted gym memberships.
- Structured onboarding, ongoing training and professional development opportunities.
- Mentoring and leadership development programmes.
- GroceryAid Employee Assistance Programme, offering confidential emotional, practical and financial support, including a 24/7 helpline.
- Access to free mortgage advice and a complimentary will writing service.
Are you ready to make an impact?
If you're an organised and proactive individual with experience in logistics, shipping, transport or export administration, and you're looking for an opportunity to develop your career within a busy international manufacturing environment, we'd love to hear from you.
If this sounds like the opportunity you've been looking for, please send your up-to-date CV over ASAP.
Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities.