IT Service Manager

We are looking for an experienced IT Service Manager to join a public sector organisation on an initial 6-month contract.

Key Details:

• Location: Aberdeen (4 days onsite)

• Contract: 6 months

• IR35: Inside IR3

• Daily Rate: 740

• Security Clearance: BPSS required

• Interview: 1-hour, in-person

Key Responsibilities:

• Establish and manage a centralised IT/digital demand management process.

• Triage and prioritise incoming IT requests.

• Manage supplier and shared service commissioning.

• Oversee IT governance and investment approvals.

• Provide demand, capacity and portfolio reporting.

• Engage with senior stakeholders and manage competing priorities.

Essential Experience:

• IT Service Management or Demand Management.

• Service delivery, triage and prioritisation.

• Supplier/shared services management.

• IT governance and stakeholder management.

• ITIL knowledge advantageous.

Interested? Please get in touch with your latest CV to find out more.